Privacy Policy

Last updated: October 15, 2024

This Privacy Policy describes how TrendWave (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit 60ahnr-us.myshopify.com (the "Site"), use our services, or make a purchase through or otherwise communicate with us about the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, regardless of whether you are a customer, website visitor, or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, do not use or access any of the Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the services, we collect and have collected personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the services, comply with all applicable legal obligations, enforce any applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our site and use our services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information you directly provide to us through our Services may include:

  • Contact information, including your name, address, phone number, and email address.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, security questions, and other information used for account security purposes.
  • Customer support information, including the information you choose to include in communications with us, such as when you send a message via the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but this may prevent you from using or accessing these features.

Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit card, or debit card details, billing address) to process your payment to fulfill your orders and provide you with the products or services you have requested, in order to perform our contract with you.

When you visit our site, open or click emails we send you, or interact with our services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties is treated in accordance with this Privacy Policy. See also the section below, "Third-Party Websites and Links."

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, managing and maintaining your account, arranging shipping, facilitating returns and exchanges, and other account-related functions and features. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may want to use. In this case, Shopify processes your data as outlined in the Shopify Privacy Policy and the consumer privacy policy.
  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or mail, and showing you ads for products or services. This may include using your personal information to tailor the services and ads on our site and other websites.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activities. If you choose to use the Services and create an account, you are responsible for keeping your account details secure. We strongly encourage you not to share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
  • Communication and Service Improvement: We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to respond to you, provide you with effective services, and maintain our business relationship with you.

Cookies
Like many websites, we use cookies on our site. For specific information about the cookies we use in relation to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to power and improve our site and services (including remembering your actions and preferences), perform analytics, and better understand user interaction with the services (in our legitimate interest to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our site to better tailor services, products, and ads on our site and other websites.

Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or refuse cookies through your browser settings. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some services, including certain features and general functionality, to not work properly or no longer be available. Additionally, blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you notify us of your preference via GPC, we treat such a signal as a valid request to opt out of sharing/targeted ads for the corresponding browser or device. If we can link the device sending the signal to a Shopify account, we will also apply the opt-out request to the account. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize any other "Do Not Track" signals that may be sent from your web browser or device.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract execution purposes, legitimate purposes, and other reasons outlined in this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide services and make advertising for you. Our business and marketing partners use your information in accordance with their own privacy statements.
  • When you instruct us, request us, or otherwise give consent for us to disclose certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce any applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes outlined above under "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information."

Third-Party Websites and Links
Our site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or operated by us, you should review their privacy and security policies and other terms of service. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.

Children's Data
The services are not intended to be used by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we have "sold" or "shared" personal information of individuals under the age of 16 (as those terms are defined in applicable law).

Security and Retention of Your Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure during transfer. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the rights below with respect to your personal data. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases, we may deny your request as permitted by law.

  • Right to Access/Knowledge: You may have the right to request access to personal data we hold about you, including details about how we use and share your data.
  • Right to Deletion: You may have the right to request the deletion of personal data we hold about you.
  • Right to Correction: You may have the right to request correction of any incorrect personal data we hold about you.
  • Right to Portability: You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of your personal data.
  • Withdrawal of Consent: When we rely on consent to process your personal data, you may have the right to withdraw that consent.
  • Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our denial.
  • Manage Communication Preferences: We may send you promotional emails, and you can unsubscribe from receiving these at any time by using the opt-out option provided in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders.

You may exercise any of these rights where indicated on our site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account details, before we respond substantively to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we will ask the agent to provide proof that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

Complaints
If you have concerns about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, you may, depending on where you live, have the right to appeal our decision by contacting us using the contact details below or filing a complaint with your local data protection authority.

International Users
Please note that we may transfer, store, and process your personal data outside the country where you reside. Your personal data may also be processed by staff and external service providers and partners in these countries.

If we transfer your personal data outside Europe, we rely on recognized transfer mechanisms, such as the Standard Contractual Clauses of the European Commission or equivalent contracts issued by the relevant competent authority in the UK, if applicable, unless the data transfer occurs to a country deemed to provide an adequate level of protection.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights available to you, please call or email us at manemanemane34@proton.me or contact us at 20-22 Wenlock Road, London, ENG, N1 7GU, GB.